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Student Support Quick Links Services

MassBay Virtual Q&A Center

MassBay staff members are available to answer questions and offer real-time virtual support on a wide range of topics:

MassBay Virtual Q&A Center Virtual Visit →

Academic & Transfer Advising

Our academic advising team looks forward to assisting you! September, 2022: We are now meeting in person as well as providing 100% virtual academic advising through our Zoom Virtual Advising Center (VAC). Please first visit our webpage for the VAC’s list of services. hours of operation, and contact information:

Virtual Advising Center | Hours, Services, and Contact Info →

Academic Achievement Center

September 2022: The Academic Achievement Center now open for in-person visits, as well as online, and ready to support students. Join the staff of the AAC during their open hours to make an appointment to meet with a Learning Specialist or Peer Tutor, to take an exam, to drop-in for extra help, to meet with your study group or ask about our services:

Academic Achievement Center | Hours, Services, and Contact Info →

 

If this is an emergency please contact 911 or call MassBay Public Safety at: 781-239-2222.

 

MassBay offers a wide variety of resources and support. Please see below for the following additional resources for all students.

Academic Academies/Programs

Academic Success Resources

  • Academic Achievement Center: Student tutoring, testing, and proctoring services

www.massbay.edu/academics/aac (with access to virtual center)

Email: aac@massbay.edu

  • Academic Calendar

Academic Calendar

  • Accommodations — Accessibility Resources

www.massbay.edu/facilities/accessibility (access via the AAC virtual center)

Email: AccessibilityResources@massbay.edu

  • Blackboard

Blackboard

  • Course Offerings

Course Offerings

  • Faculty. Search the campus directory for the contact info of your faculty.

MassBay Directory

  • Library

www.massbay.edu/library

Email: askalibrarian@massbay.edu

  • Smart Thinking (on-line tutoring)

How to enroll in Smart Thinking (PDF)

  • Tutoring

www.massbay.edu/academics/aac (with access to virtual center)

Computers, Technology & Internet Resources

  • Broadband home internet access

Home Internet Access

  • Free access to download the Microsoft Office suite

Microsoft Office 365 Suite

  • Free access to download Anti-Virus Software:

Anti-Virus Software

  • Free internet access while visiting other college and universities

Eduroam

  • MassBay Email 

MassBay Email

  • MassBay Help Desk

https://sites.google.com/post.massbay.edu/ithelpdesk/home

Email: helpdesk@massbay.edu

  • MassBay computer loan program:

www.massbay.edu/chromebook

  • OneLogin Access

MassBay Onelogin

  • Password Reset 

Password Reset

  • Student Technology Training

https://sites.google.com/post.massbay.edu/ithelpdesk/student-technology-tutorials

COVID-19 Protocols & Requirements

All students taking in person classes or regularly accessing on-campus services in the spring 2022 semester are required to be fully vaccinated by January 18, 2022. To help ensure you get your vaccine before the deadline, it is important to Plan Ahead! Please see the vaccination calendar below.

Vaccination Deadline Timeline | Students →

Diversity, Equity & Inclusion Resources

  • Equity & Inclusion

www.massbay.edu/equity-inclusion

  • LGBTQ+ Resources

LGBTQ+ Resources 

  • Office of the Chief Diversity Officer

www.massbay.edu/diversity

  • Policy of Affirmative Action, Equal Opportunity, and Diversity

www.massbay.edu/titleix

Advising, Career and Mentoring Resources

  • Academic & Transfer Advising

www.massbay.edu/academics/advising (with access to virtual center)

Email: advisingcenter@massbay.edu

  • Career Services

www.massbay.edu/careers (access to schedule virtual appointments

  • MassBay Handshake

MassBay Handshake

  • Mentor Programs

www.massbay.edu/career/mentor

  • Metrowest College Planning Center

www.metrowestcpc.org

  • Student Employment

Student Employment

Enrollment Services Resource

Financial Resources

  • Financial Aid Office:

www.massbay.edu/financialaid

Email: finaid@massbay.edu

  • CARES3 — Emergency Grants

www.massbay.edu/cares3

Email: caresgrant@massbay.edu

  • Childcare Costs Assistance Grant

www.massbay.edu/student/student-resources/childcare-assistance

  • Emergency Resources & Funding

To review specific situations, please email: studentdevelopment@massbay.edu

  • Free Application for Federal Student Aid (FAFSA)

www.studentaid.gov

  • Free FAFSA support | uAspire

Text “massbay” to 857-309-2942

uAspire contact info

  • Refund Policy

www.massbay.edu/finance/refund

  • Scholarships

www.massbay.edu/finance/scholarships

  • Single Mother's Fund 

Single Mother's Fund Application 

  • Student Accounts Office

www.massbay.edu/studentaccounts

Email: studentaccounts@massbay.edu

Food, Housing, & Transportation Resources

Food & Housing

  • Grocery Delivery Scholarship

www.massbay.edu/snacc

  • Housing at Framingham State University

www.framingham.edu/student-life/residence-life/living-on-campus/massbay/

  • Housing for students experiencing homelessness

www.massbay.edu/academics/offcampushousing

  • Off-campus Food & Housing Resource

Off-campus Resource List

  • On-campus dining services

www.massbay.edu/facilities/dining

Transportation

  • MassBay Transportation

www.massbay.edu/shuttle

Health & Wellness Resources

  • Counseling Services

www.massbay.edu/counseling (access to schedule virtual appointments)

Email: counseling@massbay.edu

  • 24-Hour Crisis Support

Phone: 1-800-273-8255

Text: 741741

  • COVID-19 Vaccination Clinics

www.vaxfinder.mass.gov

  • Coronavirus

www.massbay.edu/coronavirus

  • Health Insurance

www.massbay.edu/healthinsurance

  • Immunization Requirements

www.massbay.edu/immunization

  • Medical Re-Entry

www.massbay.edu/reentry

  • Monkeypox

Mass.gov - Monkeypox

CDC - Monkeypox

WHO - Monkeypox

Sexual Assault & Domestic Violence Resources

  • Boston Area Rape Crisis Center (BARCC)

www.barcc.org/help

Hotline: 800-841-8371

  • REACH

www.reachma.org

Hotline: 800-899-4000

  • Voices Against Violence

www.smoc.org/voices-against-violence.php

Hotline: 800-593-1125

Student Complaints & College Handbooks Resources

Complaint Forms

  • Complaint Form

Student Complaint Form

  • Dean of Students Office

www.massbay.edu/studev

Email: studentdevelopment@massbay.edu

  • Grade Appeal Process & Form

www.massbay.edu/grade-appeals

  • Office of Equity Compliance

www.massbay.edu/titleix

Email: lmacdonald@massbay.edu

  • Code of Conduct

www.massbay.edu/studentconduct

College Handbooks

  • Student Handbook

www.massbay.edu/handbook

  • Health Science Student Handbooks

www.massbay.edu/health-sciences-handbooks

Student Engagement, Campus Calendar & Athletics Resources

Textbook Resources

  • How do I purchase my textbooks?

www.massbay.edu/facilities/bookstore

  • Follett Bookstore — Wellesley & Online

www.massbayshop.com

  • Follett Bookstore — Ashland & Framingham

www.massbayframinghamshop.com

  • Textbook Fund (support purchasing textbooks)

www.massbay.edu/student/student-resources/textbook

  • Textbook Vouchers

www.massbay.edu/financial-aid/book-store-vouchers

Transportation | Drive, Park, Public Transit

MassBay offers a free parking (with electric vehicle charging stations with no fee), a free shuttle from the Riverside MBTA station to the Wellesley Hills campus, and free Uber service. Additional transportation options are available via the MetroWest Regional Transportation Authority (MWRTA).

To learn more, including schedules, routes, how to get the MassBay Uber app, driving directions, and live google maps:

How to Get to MassBay →

Veterans, DACA, & International Student Resources