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Counseling Services

Counseling Services

The mission of Counseling Services is to help you to overcome personal barriers to your academic success. 

Services are free and confidential for enrolled MassBay students. 

Free screening for mental health concerns


What is Counseling?


What is Counseling?
Counseling is a process in which you work with a professionally trained counselor in becoming a healthier human being in all aspects of life: Emotional, Intellectual, Physical, and Spiritual.
Counseling is:

  • A voluntary activity. Whether you decide to return for more sessions is up to you.
  • A confidential discussion about a situation, problem, relationship, family issue, or habit that you want to change.
  • A positive step you can take when you get stuck in life.
  • An educational and growth oriented experience.
  • An active collaboration with your counselor to find workable solutions to life barriers, not one in which a counselor "fixes" you.

Confidentiality in Counseling
Your conversation with the counselor is private and confidential.

The counselor will discuss the details and the limits of confidentiality during your first meeting and you are encouraged to ask questions about this.

Can I see a counselor if I already have a mental health provider off-campus?
If you are working with someone already, it is a good idea to first ask your provider about seeing a counselor on-campus.
We may ask you to fill out a release of information form so that we can collaborate with your current or recent providers.

What can I talk about in counseling?

In the past, MassBay students have come in to talk with a counselor about:

  • Feeling overwhelmed or stuck
  • Concerns about substance use
  • Depression or suicide prevention
  • Stress & time management skills
  • Relationship or family issues 
  • Grief & loss of important relationships
  • Concerns about eating or sleeping habits
  • Procrastination, concentration, or motivation problems
  • Juggling priorities & roles: Work, School, Family, Money, etc.
  • Anxiety & worry, including test-taking and public speaking fears
  • Difficulty adjusting to life at MassBay, Boston, and/or the United States
  • Finding Off-Campus resources

How can I begin to see a personal counselor?

For an appointment, please come to the office, or call 781-239-3142.


Wellesley campus, Student Development, room 130.

Framingham campus, Student Development, room 316.


In an emergency, please call Campus Police at 781-239-2222, or call 911.


24 hour crisis hotlines: 

Call: 1-800-273-8255

Text: 741741 

Who are we?

Jon D. Edwards, MA, LMHC - Director of Counseling Services

Jon is a Licensed Mental Health Counselor and a graduate of Assumption College’s Master of Arts in Counseling Psychology. Jon began working in the mental health field in 1996 as a counselor in a residential rehabilitation treatment program for adults and later worked as a counselor in the Student Development and Counseling Center at Worcester Polytechnic Institute. Jon came to MassBay in September of 2004.


Ann Whelan, MA, LMHC - Associate Director of Counseling Services

Ann is a Licensed Mental Health Counselor. She received her Master’s degree in Counseling Psychology from Lesley University. She also received advanced training in psychotherapy from The Boston Psychoanalytic Society and Institute. In addition to College Mental Health, Ann has experience in community mental health and substance abuse counseling and education. She joined the MassBay Counseling staff in 2006.


Jessica Post, MSW, LICSW - Personal Counselor 

Jessica is a licensed Social Worker and an experienced psychotherapist. She provides counseling to MassBay students on the Framingham campus. She joined the MassBay Counseling staff in 2016.


Graduate Counseling Interns

Counseling Services hires and trains mental health counseling graduate students to provide personal counseling. Interns work under the supervision of a licensed mental health professional at MassBay.

Natalie Marks: 2018-19 academic year 

Web Links

These links are for your informational use. 


Take MassBay’s Free, Anonymous, Screening Tool for Mental Health


Suicide Prevention:  1-800-273-TALK(8255).  1-877-840-HOPE (4673)

Disaster Distress Helpline

1-800-985-5990 or Text: TalkWithUs to 66746
TTY for Deaf/Hearing Impaired: 1-800-846-8517

Text Helpline: 741741

Eating Disorders Resources: 

GLBT Resources: 

General Mental Health Resources: 

Sexual Assault and Domestic Violence Resources:

Boston Area Rape Crisis Center:  24-hour hotline: 800-841-8371
REACH beyond domestic violence
Voices Against Violence/Women’s Protective Services:  508-626-8686  800-593-1125 hotlines
SafeLink Hotline 24/7:  877-785-2020
National Domestic Violence Hotline:  800-799-SAFE (7233)

Counseling Internship Training Program

Mental Health Counseling Internship Program
Description & Application Information


Program Description:

MassBay Community College offers an LHMC-track Internship program for students pursuing a Master’s degree in Mental Health Counseling, or equivalent.

MassBay is a highly diverse learning environment that offers over 60 degrees and certificates to a student body of 5500. 

Interns primarily provide short-term, individual counseling with students. There are also opportunities for conducting psychoeducational workshops, student outreach, and consultation to faculty/staff about students of concern.

The Internship follows the MassBay academic calendar and runs for two, 16 week semesters starting in late August and finishing in mid-May. The program provides the required 600 hours of clinical internship experience and all required supervision hours. Interns are generally expected to work three full days per week, up to 20-24 hours weekly.


  • Clinical Supervision is provided by two Massachusetts LMHC's that both have 15+ years of experience in the field.
  • Both supervisors meet the criteria for an Approved Supervisor for Massachusetts LMHC licensure.

Application Materials

Complete applications include the following documents:

  • Cover letter with Statement of Interest in College Counseling
  • Resume
  • Two professional recommendation letters
  • Unofficial transcript (optional)

Application Timeline

  • Applications are accepted from the beginning of January until the end of February.
  • Interviews are scheduled on a rolling basis as complete applications are received.
  • The process closes when the candidates are selected.

Send complete applications to:

Internship Program Coordinator
MassBay Community College
Counseling Services
50 Oakland Street
Wellesley Hills, MA 02481