Services are free and confidential for enrolled MassBay Students.
SCHEDULE A TELEHEALTH APPOINTMENT
SCHEDULE AN IN-PERSON APPOINTMENT
24-HOUR CRISIS HOTLINES
- Feel free to contact us at firstname.lastname@example.org (email is monitored during office hours).
- Office hours (W130) are Monday - Friday, 9AM - 5PM (except holidays & college closures).
- EMERGENCIES: call Campus Police 781-239-2222, or call 9-1-1.
FREQUENTLY ASKED QUESTIONS
What is mental health counseling?
The mission of Counseling Services is to help students overcome interpersonal, emotional, and psychological barriers to academic success.
- A confidential conversation with a trained mental health professional about a symptom, problem, relationship, family issue, or habit that you want to understand and change.
- A voluntary process of self-discovery, insight, feedback, and action; whether you decide to return for more sessions is up to you.
- A positive, educational step that you can take when you feel stuck.
- An active collaboration with your counselor to seek workable strategies to overcome barriers.
Is our conversation confidential?
Yes, your conversation with the counselor is private and confidential. Meeting notes are kept separate from your academic record. The counselor will explain the legal limits of confidentiality during your first meeting and you are encouraged to ask questions.
Can I see a counselor if I already have a mental health provider off-campus?
It depends - you should ask your provider if seeing a counselor at MassBay will work with your current treatment plan. Our aims are to work effectively as a team and to avoid confusion. We may ask you to fill out a release of information form so that we can collaborate with your current or recent providers.
What can I talk about in counseling?
MassBay students have come in to talk with a counselor about:
- Feeling overwhelmed or stuck
- Concerns about substance use or addiction
- Depression and suicide prevention
- Stress, anxiety, and worry
- Traumatic experiences, past or present
- Relationship or family issues
- Sexual orientation and identity
- Gender and identity
- Grief and loss of important relationships
- Concerns about eating or sleeping habits
- Procrastination, concentration, or motivation problems
- Difficulty adjusting to life at MassBay, Boston, or the United States
- Finding Off-Campus resources
Who are the counselors?
Jon Edwards, MA, LMHC - Director
Jon is a Licensed Mental Health Counselor and holds a Master's degree in Counseling Psychology.
Ann Whelan, MA, LMHC - Associate Director
Ann is a Licensed Mental Health Counselor and holds a Master's degree in Counseling Psychology.
Jessica Post, MSW, LICSW - Counselor
Jessica is a Licensed Independent Clinical Social Worker and holds a Master's degree in Social Work.
Nina Shen, MA - Counselor / Multicultural Specialist
Nina is a part-time counselor and holds a Master's degree in Mental Health Counseling.
Annie Melden, BS - Counselor / Intern
Annie is a part-time counselor and a Clinical Mental Health Counseling Master's degree candidate.
Isabel Leveque, BA - Counselor / Intern
Isabel is a part-time counselor and a Mental Health Counseling and Behavioral Medicine Master's degree candidate.
What other resources might be helpful?
How do I apply to your Internship program?
Counseling Services provides an annual (August - May) graduate Internship program that meets the Masschusetts pre-Master's LMHC licensure requirements for clinical hours and supervision.
Thank you for your interest. We are no longer accepting applications for the 2022-23 academic year.