Virtual Questions and Answers
Virtual Questions and Answers
Our compassionate staff are available to answer your questions online. Please use the links below to access the centers during operating hours:
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Frequently Used Offices:
Reach an Admissions counselor or set up an appointment by calling 781-239-2506, 9am-5pm, or emailing admissions@massbay.edu.
On Wednesday, January 7th, we can be reached in our Zoom room from 10am - 4pm:
Some issues we can help you with include:
- Applying to the College
- Courses for High School Students
- In-State Tuition
- F-1 Visa
Email: finaid@massbay.edu or call: 781-239-2600
Some issues we can help you with are:
- Do I have financial aid?
- Am I missing documents?
- Satisfactory Academic Progress (SAP) Questions
- How do I apply for Financial Aid?
- Did MassBay receive my FAFSA?
Call: 781-239-2540 or Email: studentaccounts@massbay.edu
Some issues we can help you with:
- Make a payment
- Health Insurance questions
- Book Vouchers
- Refunds
- 1098T documents
- Collections/Past Due Accounts
Email: registrar@massbay.edu or call: 781-239-2550
Some issues we can help you with:
- Proof of Enrollment
- Request a Transcript
- Am I Registered/How do I Register?
- Apply for Graduation
- Where are My Grades?
Advising, Coaching and Transfer Center
- How to Connect with your Advisor
- How to Access Drop-In Advising In-Person OR Virtually
- How to Add/Drop Classes
Academic Achievement Center
- Make an appointment to meet with a Learning Specialist or Peer Tutor
- Schedule Placement Testing
- Register for Placement Testing
- Take an exam
- Online Tutoring 24x7
- Drop-in for extra help
- Meet with your study group
- Ask about our services
Accessibility Resources Center (ARC)
- Make an appointment to meet with an Accessibility Specialist
- Ask about services for students with disabilities
- Make an appointment to take an exam with accommodations