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OneCard Student ID

Wellesley Hills Campus | Room 103G in Enrollment Center

Please remember that you must present a valid photo ID (drivers license, Mass ID, passport) to get a OneCard.

If you have questions about the OneCard please contact us by email:

Hours of the OneCard Office for the Fall 2023 Semester

Mondays: CLOSED

Tuesdays: 10:00am-2:00pm

Wednesdays: 10:00am-2:00pm

Thursdays: 10:00am-2:00pm

Fridays: CLOSED

**ID card pick up is available in the Enrollment Center during their operating hours, Monday-Friday 9:00am-5:00pm.

What is a OneCard?

The OneCard is the official identification card of MassBay Community College and is issued to every student and employee. The OneCard is an essential key to campus life. In addition to being your official identification, the card is used for many other College services, including access to free shuttle services, the library, and to print or make photocopies on campus.

Your OneCard is the property of the College and should be carried with you at all times. It is not transferable. Altering or lending this card will subject the cardholder to disciplinary action.

OneCard Online

If the OneCard Hours don’t work for you, you can get a OneCard online.

  1. Please make sure you are signed into your MassBay account.
  2. If you want/need to submit a photo, please read this OneCard Photo Requirements → document first
  3. Click the link below: SUBMIT YOUR PHOTO OR ONECARD SERVICE REQUEST to access the GET HELP system.
  4. Then find and click the OneCard tile — this will take you to a form that includes a drop-down menu of OneCard Services. (You may need to click on the +Create Ticket button to see the list of tiles.) Choose the service needed, fill in the information and attach your photo.



Submitting Your Personal Photo for Your Onecard

  • Must be in color.
  • Must be a JPG format. Please save your photo by naming it first name, last name (ie. Jane.Doe.jpg).
  • Must be a recent photo taken within the last six (6) months in front of a plain background.
  • You must be looking forward with your eyes open, with a neutral facial expression (not smiling, frowning, laughing, crying, etc.).
  • Your head and shoulders must be clearly seen.
  • Must be a photo in which you are not wearing a hat or head covering (unless those items are worn daily for religious purposes, and in such cases the headwear must not obscure your facial features).
  • Must be free from glare on eyeglasses (dark glasses are not permitted unless you have a medical reason for them).
  • Must be taken with sufficient lighting that has no shadows.

Submit your photo or OneCard service request →

Tutorial - how to submit your photo or OneCard service request →