Office of the Registrar | Academic Documents

You may complete either our Guest Student Registration Form or our Print/Download Guest Student Registration Form. If you use the print and download registration form, send them to our office email address:
registrar@massbay.edu
Please be aware that guest students are not eligible for federal financial aid or the Massachusetts free community college programs.

If you are unable to receive your advisor’s signature or professors permission, you may forward to our office an email from your advisor/professor MassBay email address that states you have permission to enroll in the course(s) indicated on your registration form and we will accept their email in lieu of their signature. Our office email address is registrar@massbay.edu.

Guest Students: 

If you’re a guest student and the course(s) you’re looking to enroll in require proof of completion of a pre/co-requisite(s), please complete and submit a Guest Student Registration Form. On this form, you may self-certify that you have completed the required requisite(s) within the Self-Certification of Pre-Requisite section.

Degree-Seeking Students: 

If you have not submitted your official transcript to MassBay, you may submit your registration form along with a copy of your unofficial transcript to the Registrar’s Office at registrar@massbay.edu. Your unofficial transcript must:

• Clearly state your name
• Include the name of the school

Once received, your documents will be forwarded to the Advising Office for review. You will receive communication from a representative within 2–3 business days. 

For details regarding our placement requirements please visit: Placement Requirements Webpage

After completing an interactive form, an email will be sent to the address you provided on the form. This email will prompt you to confirm your signature. Once confirmed, your request will be directed to the Registrar’s Office at registrar@massbay.edu.

If this is your first time at MassBay, you will receive an email from the MassBay IT Help Desk (gethelp@massbay.edu) with your login credentials. These credentials will allow you to access:

• Your MassBay email account
• Your Bay Navigator account, where you can view academic records, grades, and more.

Your official enrollment confirmation will be sent to your MassBay email address once your form has been processed

Navigate to: IT Help Desk Password Reset/OneLogin Instructions

For Assistance: Please contact the MassBay IT Help Desk by phone: (781)239-2440 or by email: gethelp@massbay.edu. The IT Help Desk provides 24/7 support for technical issues including password resets.

Academic Calendars for each semester may be found on the Academic Calendar Webpage.

Official and unofficial transcripts may be requested through the following methods:

1. Electronic/Mailed via Parchment (fee): Current and former MassBay students may order official transcripts online for $3.50 each through Parchment, our authorized transcript provider. Transcripts can be sent electronically or mailed in hard copy to the institution or individual you designate. Tracking capabilities are included in Parchment processing. You can access the Parchment login page at Parchment Electronic Transcript Request Service →.
2. Postal Mail/Pick Up on Campus (no fee): Current and former MassBay students may order official and/or unofficial transcripts by completing our interactive transcript request form or our print and download transcript request form to have your transcript mailed through the postal mail or picked up on campus. The print and download transcript request form may be submitted to our office email address at registrar@massbay.edu. There is no cost to the student using this method to request your official transcript.

For technical help, please contact the IT Help Desk at gethelp@massbay.edu or by phone at (781)239-2440.

To view your term grades:

• Log into your Bay Navigator account via OneLogin.
• Click on the Academic Records and Grades tile.
• Select View my Grades from the list of options. 

To view grades for a different term: 

• Click the Change Term button.
• Choose the desired term.
• Click Continue to refresh the grade display for that term.