Office Hours
Contact us with your questions or concerns about your journey through the financial aid process. We are available in office or via phone, email, or the Virtual MassBay Q&A to assist you:
https://www.massbay.edu/ask
Due to high volume of phone calls, for faster communication we recommend that you email us at finaid@massbay.edu. Emails will be responded to within 48 business hours.
From Monday June 2, 2023 - Friday August 18, 2023, the Office of Financial Aid will be operating under Summer hours:
Mondays: 9:00 am – 5:00 pm, Remote: Contact the office via virtual Q &A, email, or telephone
(Student Services will not be open in person)
Tuesdays, Wednesdays, and Thursdays: 9:00 am – 5:00 pm in-person. Also, the virtual Q and A is open 10:00 am - 2:00 pm
Fridays: 9:00 am – 12:00 pm Remote: Contact the office via virtual Q &A, email, telephone
(Student Services will not be open in person)
Financial Aid Contact Information:
Phone: 781-239-2600
Email: finaid@massbay.edu
Fax: 781-239-2607
The MassBay Virtual Q&A space is also open Monday-Thursday from 10am to 2pm and Fridays from 9am to 12pm.
Click the link below to have an online meeting:
https://www.massbay.edu/ask →