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Financial Aid Contact Information

Office Hours


Contact us with your questions or concerns about your journey through the financial aid process. We are available in office or via phone, email, or the Virtual MassBay Q&A to assist you:

Due to high volume of phone calls, for faster communication we recommend that you email us at Emails will be responded to within 48 business hours.

From Monday June 2, 2023 - Friday August 18, 2023, the Office of Financial Aid will be operating under Summer hours:

Mondays: 9:00 am – 5:00 pm, Remote: Contact the office via virtual Q &A, email, or telephone
(Student Services will not be open in person)
Tuesdays, Wednesdays, and Thursdays: 9:00 am – 5:00 pm in-person. Also, the virtual Q and A is open 10:00 am - 2:00 pm
Fridays: 9:00 am – 12:00 pm Remote: Contact the office via virtual Q &A, email, telephone
(Student Services will not be open in person)

Financial Aid Contact Information:
Phone: 781-239-2600
Fax: 781-239-2607

The MassBay Virtual Q&A space is also open Monday-Thursday from 10am to 2pm and Fridays from 9am to 12pm.

Click the link below to have an online meeting: →