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Terms and Conditions of Your Financial Aid Award

Terms and Conditions


Your financial aid package is based upon financial need and the availability of funds. Our policy is to award grant aid (funds you do not have to pay back) before awarding a student loan. Loans are offered when you are not eligible for grant aid and/or we cannot cover your bill with grant aid or the funding is no longer available.


Award letters are based on full time enrollment (12+ credits). The MassBay Financial Aid Office will verify your enrollment status at the end of any Add/Drop periods that apply to your enrolled course load. It is possible your financial aid award(s) will be adjusted to reflect the credits you are attending. Click Sources of Financial Aid to see individual award criteria.


Your financial aid award is based on anticipated costs for each term. If you stop attending classes, you may not be eligible for all of the aid awarded. The college will calculate the amount of aid you are entitled to receive up to the point you stopped attending classes. If aid was disbursed, the unearned portion must be returned to the appropriate federal and/or state agencies. You are responsible for repaying any unearned aid received. Even though the college does not require instructors to take attendance, the institution does monitor attendance to see if you unofficially stopped attending classes. It is important that you officially notify the college if you need to stop attending one or all of your classes. Course Withdrawal and College Withdrawal forms are available at the Registrar's Office. Click here for more information about the Withdrawal and Refund Policy.


In order to receive financial aid, you must remain in good academic standing and continue making satisfactory progress while pursuing your degree or certificate. The MassBay Financial Aid Office will monitor your progress and academic standing at the end of each academic year or semester (if you are in a certificate program or on Financial Aid probation). Failure to successfully complete the courses attempted may result in a loss of financial aid. Click here to view our SAP Policy.


Your financial aid award will automatically be applied towards your bill. If your financial aid award is not enough to cover tuition and fees, you are responsible for the balance of your bill. For inquiries regarding your bill, please contact the Student Accounts Office at 781.239.2540.


If you have financial aid funds remaining after paying your bill, the excess aid will be disbursed to you. The college begins disbursing excess cash after the 45th calendar day in the semester. Late disbursements occur throughout the year as files are completed and awarded. Please contact Student Accounts Office at 781.239.2540 for more information on Refund Checks.


You cannot receive financial aid for a course that you never attended. Any funds disbursed based on a class that you did not attend may result in you owing money to the school.

You cannot receive financial aid for Audited classes or CLEP and Challenge exams.

Keep your name and address current with the Registrar's Office to ensure receipt of any excess aid you may be eligible for.

You must notify the MassBay Financial Aid Office if you are in receipt of a scholarship or grant from another source. The receipt of additional aid may impact your eligibility for federal or state need based financial aid.

You cannot receive aid at more than one college at the same time. If you are taking classes at 2 different schools, you can only receive financial aid from one institution.


For financial aid purposes, there is a limit to the number of times that students can repeat coursework and have financial aid pay for the coursework. A student may repeat a previously passed course one time in an attempt to receive a better grade. A course that was previously not passed, may be repeated up to two times.