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Before invoking the Student Grievance Procedure (Grade Appeal), a reasonable effort shall be made by those directly involved to resolve the grade dispute. A grade dispute is most effectively handled and resolved by those closest to the problem, and who have the best understanding and ability to formulate a mutually acceptable resolution. Only when such efforts are unsuccessful shall the grade appeal procedure be invoked.
Students must attempt informal resolution with the faculty and make an appointment with the Student Grade Appeal Officer to review the procedure within 30 calendar days of the posting of final grades. The Grade Appeal Officer is the Academic Dean for the course in which you were enrolled.
For the purpose of Grade Appeals, substantial evidence of error or injustice is defined as:
The Grade Appeal Form is for Formal appeals only. It has secure interactive form fields and signature capabilities. To use this form, click on the button below, then download it to your own computer. When you open it there, you will see the secure fields, and you can just type into them.
Grade Appeal Form →
For more detailed information, please consult with the MassBay Student Handbook.