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Accessibility Resources Center

Coronavirus/COVID-19 Pandemic: Service Update


The Accessibility Resources Center will be in-person and remote (on Zoom) for 2022.

Please use your MassBay email. It is the college’s primary mode of communication.

Fall 2022 Services Update:

Wellesley Campus | Room 216

Monday-Friday 9am–5pm

Phone: 781-239-2234

Framingham Campus | Room 306

Monday-Friday 8am–4pm

Phone: 508-270-4267


Virtual Center:
Monday-Friday 10am-2pm



Contact Us/Staff (click to read more)

Our Staff / Contact Us


Phoebe Bustamante, Director of Accessibility Resources

Ellen DiMarzo, Assistive Technology Accessibility Specialist

Kelly Corrigan, Executive Function Coach

Lisa Armstrong Smith

Whitney Bowler, Accessibility Specialist

Mindy Elias, Accessibility Specialist

Thomas Sheehan, Accessibility Specialist

Coaching Services (click to read more)

We offer coaching services to students who are registered with our office. We offer executive function coaching through our office as well as through a partnership with the Easterseals College Navigator program. If you’re interested in coaching services, please contact Phoebe Bustamante:


If you don’t see a new window open when you click one of the links below, then it has downloaded a Word document to the Downloads folder on your computer.


Requesting Accommodations


If you have not previously requested accommodations or met with our office, your first step is to complete our online form: Request Accommodations.

Using Academic Accommodations →

Documentation Guidelines →

Placement Testing Accommodations→

High School vs. College Students Disabilities →

Common Accommodations →

Resources for Faculty/Staff


Faculty Exam Instructions Form →

Captioning Guidelines →


The Accessibility Resources Center works closely with the administration, faculty, and students to identify and remove any physical, programmatic, or attitudinal barriers that might discourage, frustrate or deny the full participation and integration of students with disabilities in the College’s complete range of programs, activities, and courses of study.

MassBay provides equal access for each student who self-discloses a disability and requests accommodations through the Accessibility Resources Center for learning, testing, and other areas of need. Students can:

  • Make an appointment with an accessibility specialist;
  • Provide appropriate documentation of the disability; and
  • Request accommodations that will facilitate academic success

Accessibility specialists collaborate with faculty, providing guidance to students in the areas of:

  • Universally Accessible Classrooms;
  • Self-advocacy;
  • Applying learning strategies for academic success;
  • Advising during course enrollment; and
  • Finding mentoring and support opportunities.

Transitional Scholars Program

Transitional Scholars Program Information Page