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Academic Achievement Center Policies

AAC policies are designed to provide the highest level of support while helping students become independent learners. Please do not hesitate to contact us at with any questions.

For Testing Services guidelines, please see the Testing page.

Editing vs. helping: Learning specialists and writing tutors help writers learn how to improve their own sentence-level skills, showing students how to correct their own papers while being careful not to violate academic integrity by editing papers for them.

Food and drink: Students may bring snacks and covered drinks into the AAC, but we ask that they not have food at the computers.

Grading: Learning specialists and tutors work with students to improve their grades but are unable to grade work or predict assignment grades.

No-shows: Students who are unable to keep a scheduled appointment or who are running late should call 781-239-2632 in Wellesley or 508-270-4213 in Framingham. Please give 24 hours’ notice for cancellations when possible. Students who miss multiple appointments without canceling may be asked to use drop-in services only.

Number of appointments per week: We welcome all MassBay students to make up to two hours of appointments each week in the Reading/Writing Center and Peer Tutoring, as appointments are available. Appointments may be booked up to two weeks in advance.

Plagiarism: If learning specialists or tutors notice plagiarism in student papers, we talk with students about how to present their work ethically and help them learn how to document sources appropriately.

Take-home quizzes/exams: Learning specialists and tutors are happy to assist students with take-home quizzes or tests when given specific written permission from the instructor for that class.

Unsupervised children: Children are welcome in the AAC when accompanied by adult guardians. For their own safety, children may not be left unsupervised in the AAC.

For more information, call 781-239-2632 (Wellesley Hills) or 508-270-4213 (Framingham) or email