Working with the President, College leadership, and the Board of Trustees, Strategic Planning and Institutional Effectiveness holds responsibility for planning and recommending strategies to assess the extent to which the College achieves its strategic goals. The Office of Strategic Planning and Institutional Effectiveness is also responsible for all institutional research activities, including:
- Responding to data requests from internal and external audiences
- Conducting surveys of faculty, staff, and students
- Serving as a resource to Deans and Program Chairs in the assessment of student learning outcomes
- Coordinating the College's accreditation process
MassBay Fact Book
Courtney Bangert Jackson, Ph.D.
Chief Strategic Planning and Institutional Effectiveness Officer
Ming Ju, Ph.D.
Associate Director of Institutional Research
Strategic Planning and Institutional Effectiveness
Massachusetts Bay Community College
19 Flagg Drive
Framingham, MA 01702