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Coronavirus FAQ

MassBay COVID-19 Information

 
 

Questions About MassBay and Coronavirus

Answers to the most commonly asked questions are below. If you have any further questions, please send an email to marketing@massbay.edu.

Will Fall 2020 or Spring 2021 classes meet in person?

MassBay will continue to operate remotely, and Fall 2021 courses will remain in an online or remote format.

Can I or do I need to come to campus to visit student services and offices?

Students should not come to campus. All student services are available by email and phone, 9 am to 5 pm, Monday through Friday. These services include: advising, counseling, tutoring, student accounts, financial aid, admissions, registrar, library, and student development. Please check the website pages for each of these offices, and/or check the Virtual Student Support Services Directory for contact information and to make appointments.

Please note: MassBay Libraries offer a wide variety of research resources that can be accessed with the number on your ID card. See https://www.massbay.edu/library.

If you are a new student, we have temporarily stopped issuing physical ID cards due to COVID-19. You can look up your student ID number in Bay Navigator and use it to access Library services.

How do I participate in an online or remote class?

Please visit Resources for Remote Learning — Students.

What if I test positive for COVID-19?

Please notify Campus Public Safety at 781-239-2222 immediately. Do NOT come to any MassBay campus. Contact your health care provider and get care immediately.

Will MassBay host any on-campus events?

No. Until announced otherwise, all info sessions and other Admissions events will be virtual. Schedules and registration available in the Admissions section of the website.

Help! The on-campus food and shelter supports are closed. Where can I go?

Food & Housing Resource Guide →

Contact your assigned Academic Advisor with any questions you may have about withdrawing from a course or any planning surrounding future courses.

 

Emergency Grant Fund

Donate Now →

Off-Campus Food & Housing Resources

Food & Housing Resource Guide →

 
 

Counseling

MassBay Counseling Services are now available by secure phone or video.

Students

Faculty + Staff Website

Faculty Staff Phone 1 800 252-4555

 

Best Practices to Protect Yourself

Basic steps everyone should take to prevent the spread of all respiratory viruses and create a healthier campus community:

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Stay home when you are sick or taking care of someone who is sick.
  • Cover your cough or sneeze with a tissue and then throw the tissue in the trash.
  • Clean and disinfect frequently-touched objects and surfaces.
 

Helpful Links