MassBay COVID-19 Information
Questions About MassBay and Coronavirus
Answers to the most commonly asked questions are below. If you have any further questions, please send an email to firstname.lastname@example.org.
Will Fall 2020 or Spring 2021 classes meet in person?
MassBay will continue to operate remotely, and Fall 2021 courses will remain in an online or remote format.
Can I or do I need to come to campus to visit student services and offices?
Students should not come to campus. All student services are available by email and phone, 9 am to 5 pm, Monday through Friday. These services include: advising, counseling, tutoring, student accounts, financial aid, admissions, registrar, library, and student development. Please check the website pages for each of these offices, and/or check the Virtual Student Support Services Directory for contact information and to make appointments.
Please note: MassBay Libraries offer a wide variety of research resources that can be accessed with the number on your ID card. See https://www.massbay.edu/library.
If you are a new student, we have temporarily stopped issuing physical ID cards due to COVID-19. You can look up your student ID number in Bay Navigator and use it to access Library services.
How do I participate in an online or remote class?
Please visit Resources for Remote Learning — Students.
What if I test positive for COVID-19?
Please notify Campus Public Safety at 781-239-2222 immediately. Do NOT come to any MassBay campus. Contact your health care provider and get care immediately.
Will MassBay host any on-campus events?
No. Until announced otherwise, all info sessions and other Admissions events will be virtual. Schedules and registration available in the Admissions section of the website.
Help! The on-campus food and shelter supports are closed. Where can I go?
Food & Housing Resource Guide →
Contact your assigned Academic Advisor with any questions you may have about withdrawing from a course or any planning surrounding future courses.
Best Practices to Protect Yourself
Basic steps everyone should take to prevent the spread of all respiratory viruses and create a healthier campus community:
- Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
- Avoid touching your eyes, nose, and mouth with unwashed hands.
- Avoid close contact with people who are sick.
- Stay home when you are sick or taking care of someone who is sick.
- Cover your cough or sneeze with a tissue and then throw the tissue in the trash.
- Clean and disinfect frequently-touched objects and surfaces.