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Academic & Transfer Advising


Our team is working hard to answer your phone calls! Due to high volume, for faster communication we recommend that you email us at Emails will be responded to within 48 business hours.

Coronavirus/COVID-19 Pandemic: Service Update

We are now providing 100% virtual academic advising by video, phone, or email. Remember to check your MassBay email every day — all of our communication will be sent to your MassBay email account.



Our advising team looks forward to assisting you. Students can join our Zoom Advising Drop-In Center to speak with an advisor.

Schedule for week of September 14-18

Monday: 11am-5pm

Tuesday: 9am-5pm

Wednesday: 9am-5pm

Thursday: 9am-5pm

Friday: 9am-1pm

(you must be logged into the Drop-in Center one hour before closing)

Schedule for week of September 21-25

Monday: 10am–4pm

Tuesday: 10am–4pm

Wednesday: 10am–4pm

Thursday: 10am–4pm

Friday: 10am-1pm

(you must be logged into the Drop-in Center one hour before closing)

As we strive to meet the needs of all of our students during this time, please prepare that there will likely be a wait-time associated with your visit.

Access Virtual Advising Here →


Video Tutorials

These videos are short and up-to-date.

How to Log In to Your Bay Navigator Account →

How to View Your Class Schedule →

How to Search for Classes →

How to Add a Class →

How to Drop a Class →


The Academic & Transfer Advising Center is committed to assisting students in the development of meaningful academic plans that are compatible with their professional and life goals. Academic Advisors guide students from their first contact with the College through graduation and beyond. We introduce incoming students to the opportunities and resources of the College, inform new and returning students of the requirements of academic programs, assist students with the selection of a major and the appropriate courses to ensure academic success, and counsel students regarding transfer opportunities.

Advising Center Services

All registered students are assigned an academic advisor who may be a member of the faculty, professional staff, or an advising counselor in the Academic & Transfer Advising. The name and contact information for one’s advisor is available on the Student Center page of Bay Navigator. Advisor assignments are generally made during the fourth week of the fall and spring semesters.

The services of the Academic & Transfer Advising Center are available to all students at MassBay.