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Academic & Transfer Advising


Our advising team looks forward to assisting you. We are providing 100% virtual academic advising through our Zoom Virtual Advising Center. Students can join our Virtual Advising Center to speak with an advisor as a “drop-in visitor”, or with a scheduled appointment. Please review the descriptions below to determine what category your visit falls under. For general questions or inquiries that do not need the assistance of an academic advisor, you may email our center and we will respond to you within 1-2 business days:


Drop-In Reason:

Change your major

Add/Drop or Withdraw from course/s

General Transfer Questions

SAP Appeal for Financial Aid

Questions about Program Requirements

Issue or Concern with a Professor or Course

Course Substitution or Waiver

Challenge Exam Approval

Discuss Incoming Transfer Credits

You are not sure where else to turn!

Appointment Reasons:

First-Year COMPASS Meeting

Transfer out of MassBay

Academic Probation

General Advising for Current MassBay Students (for students assigned to an advisor in the Advising Center)


To Drop-In: Click on the green tile below during our hours of operation (you must be logged into the center 30 minutes before closing).

To Make an Appointment: Scroll to the bottom of this webpage and click on STUDENTTRAC. This will give you access the advisors’ schedules. Log-in with your MassBay username and password. As soon as you log-in, there are instructions to guide you. After you make an appointment, you will be sent a confirmation email with the link to the Virtual Advising Center. You can also click on the green tile below when it is time for your appointment.

Virtual Advising Center Summer Hours of Operation:

Mondays: 11am-3pm

Tuesdays: 9am-3pm

Wednesdays: 9am-3pm

Thursdays: 9am-3pm

Fridays: 9am-12pm

As we strive to meet the needs of all of our students during this time, please prepare for the fact that there may be a wait-time associated with your drop-in visit.

You may email with any immediate questions.

Access Virtual Advising Here →


Video Tutorials

These videos are short and up-to-date.

How to Log In to Your Bay Navigator Account →

How to View Your Class Schedule →

How to Search for Classes →

How to Add a Class →

How to Drop a Class →


The Academic & Transfer Advising Center is committed to assisting students in the development of meaningful academic plans that are compatible with their professional and life goals. Academic Advisors guide students from their first contact with the College through graduation and beyond. We introduce incoming students to the opportunities and resources of the College, inform new and returning students of the requirements of academic programs, assist students with the selection of a major and the appropriate courses to ensure academic success, and counsel students regarding transfer opportunities.

Advising Center Services

All registered students are assigned an academic advisor who may be a member of the faculty, professional staff, or an advising counselor in the Academic & Transfer Advising. The name and contact information for one’s advisor is available on the Student Center page of Bay Navigator. Advisor assignments are generally made during the fourth week of the fall and spring semesters.

The services of the Academic & Transfer Advising Center are available to all students at MassBay.