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Academic & Transfer Advising


Working with an academic advisor throughout your academic journey at the college is key to your success as a student! For this reason, all currently enrolled students are assigned an academic advisor who may be a member of the faculty, professional staff, or an advisor in the Academic & Transfer Advising Center. In addition to an email that is sent to every enrolled student with the name and contact information for one’s assigned advisor, this information is always available on your Student Center page in your Bay Navigator account.

Your Assigned Advisor:

Your assigned advisor is ready to meet with you and has likely already reached out to you — please check your MassBay email! Students should connect with their assigned academic advisor and schedule a meeting to review their goals, program of study, academic progress, as well as to review course selection and registration each semester. The general services of the Academic & Transfer Advising Center, such as transfer planning, placement testing waivers, transfer credit review, SAP appeals, and adding/dropping courses, are available to all students at MassBay during our scheduled general Drop-In Hours.  New Students Must Attend Orientation (SOAR) before selecting classes and receiving an assigned advisor.

How to Access Drop-in Advising:

We provide daily scheduled drop-in hours on the Wellesley Hills Campus in the Academic Advising, Transfer, and Coaching Commons  (W111) from 10am-5pm. We provide daily drop-in hours on our Zoom Virtual Advising Center (VAC) from 10 AM - 2 PM each day Monday through Thursday. For general questions or inquiries that do not need the assistance of an academic advisor, you may email our center and we will respond to you within 1-2 business days:

To Drop-In: Click on the green button below during our hours of operation (you must be logged into the center 30 minutes before closing). You will first enter a waiting room, and then when the next available advisor is available you will join their breakout room to connect. As we strive to meet the needs of all of our students during this time, please prepare that there may be a short wait time associated with your visit. Please have your MassBay student ID number ready.

Access Virtual Advising Zoom Here →

Note: To receive the best possible advising experience, we recommend using the Zoom Link directly above this text. We do not require that you have your camera on.

If you need to visit the VAC by calling on your telephone, please use these instructions (click to read more)

If you’re on your mobile phone, use this “one-click mobile link”, and wait to be connected to the Virtual Advising Center:

One-click mobile number | Meeting ID pops in | Click this link to call Virtual Advising Center →

If you’re accessing this webpage on another device, follow these steps to call in:

Step 1: Dial +1 646-558-8656.

Step 2: Enter in the following numbers when asked for the Meeting ID: 465-643-8739 and press pound (#).

Step 3: When asked for a participant number, press pound (you do not need one).

Step 4: You will be connected to the Virtual Advising Center.

Note: If the meeting number is not working, please navigate to this website to access your local number:

Common Questions:

I am having a hard time connecting with my assigned academic advisor, what should I do?
We would be happy to assist in connecting you with your assigned academic advisor. Please email with your name and your MassBay student ID number, and we will be in touch about next steps.

Request After-Hours Appointment form

Request After-Hours Appointment →

Video Tutorials (click to read more)

Video Tutorials from MassBay I.T. →

These videos are short and up-to-date and cover the following topics and more!
How to Log In to Your Bay Navigator Account
How to View Your Class Schedule
How to Search for Classes
How to Add a Class
How to Drop a Class