Help Desk

General Information 

Public Safety Emergencies: (781) 239-2222

Public Safety Business Line: (781) 239-2699

School Closing Notices:  (781) 239-2440, option 2

  

MassBay IDs (ONE Card): onecard@massbay.edu or (781) 239-2518

Admissions & Financial Aid  

Student Records, Transcript Requests, or Class Registration  

Pay Your Tuition  

Library Information  

IT Information 

• Need IT help? Submit an IT Help Desk Request or email: helpdesk@massbay.edu or call us 24/7 at 781-239-2440
• Once you have received a response from IT, please check here for progress & updates.  

Computer Lab Hours  (Effective May 20th)

Wellesley
Mon to Wed 7:45 am to 10:00 pm
Friday* 7:45 am to 3:00 pm
Saturday* and Sunday closed

Framingham
Monday to Thursday 7:45 am to 10:00 pm
Friday* 7:45 am to 3:00 pm
Saturday and Sunday Closed

*NOTE: On days out of the semester, labs are closed Saturday and labs close at 3 pm on Friday.

Marketing

Marketing or Website Request  

R25 Bookings  

Meetings & Events: specialevents@massbay.edu or (781) 239-3112

Facilities Administration

Building Maintenance Requests  

Key Requests  

Shuttle Service  

Food Services  

Bookstore  

Copy Center / Mail Room