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Student Assistance

Childcare Reimbursement Program

The Childcare Reimbursement Program was jointly established in October 1992 by the Student Government Association and MassBay Community College. The Childcare Reimbursement Program provides an opportunity for eligible students to receive partial reimbursement for childcare services. Among other criteria, the childcare services must be provided by a Massachusetts state licensed childcare center or with a Massachusetts state licensed childcare provider.  Contact the Office of Student Development directly for an application and complete description of the Childcare Reimbursement Program.

 

College Appeals Board

The College Appeals Board (CAB) provides an efficient and impartial means for responding to the following issues:

  • Eligibility to apply for Academic Readmission to the College

Requests for review of the College Appeals Board are obtained from the Office of Student Development. The College Appeals Board does not consider inquiries handled via the Student Grievance Process, Grade Appeal Process, the College Judicial Board, and the Affirmative Action Officer. Please refer to the MassBay Student Handbook regarding this information.

 

Complaint/Grievance Process

The Student Grievance Procedure may be used by a student to address complaints concerning the alleged abridgment of the student's rights, as stated in the College's Student Handbook. Before invoking the Student Grievance Procedure, a reasonable effort shall be made by those involved in a dispute to resolve it amicably. A dispute is most effectively handled and resolved by those closest to the problem, having the best understanding of the issues, and having the ability to formulate a mutually acceptable resolution. Therefore, it is in the best interest of the student, the potential subject of a grievance, and the College to resolve disputes through open and cooperative dialogue. Only when such efforts are unsuccessful should the Student Grievance Procedure be invoked. Throughout all phases of the Student Grievance Procedure, all reasonable efforts shall be made to maintain confidentiality in accordance with applicable law. Contact an Associate Dean of Students at the Office of Student Development directly to initiate an official grievance.

 

The Student Grievance Procedure may not be used for complaints alleging sexual harassment or discrimination. When a student believes that s/he has been discriminated against due to his/her race, creed, religion, color, sex, sexual orientation, age, disability, veteran status, genetic information or national origin, the College's Affirmative Action Grievance Procedure is a mechanism for resolution.  The College's Affirmative Action Officer is the Director of Human Resources.

 

Student Enrichment & Textbook Fund

In response to escalating textbook costs, the Student Government Association at MassBay Community College established the Student Enrichment and Textbook Fund. In addition to private contributions, this fund has been established by a $5 per student (full & part time) waivable fee. Funds are limited and will be awarded on a first-come, first-served basis at the beginning of the Fall and Spring semesters. The Student Enrichment & Textbook Fund is managed by the MassBay Foundation.

 

Download the application and complete description of the Student Enrichment & Textbook Fund.

 

Voter Registration

Each educational institution that receives federal funding must make a good faith effort to distribute mail voter registration forms to students. Voter registration forms are available in the Office of the Registrar and the Office of Student Development.