Office of the Registrar at MassBay

Your dreams. Our mission.

Tips for Completing Fillable Adobe Forms

Having Problems with an Adobe Fillable Form?

Try some of these suggestions:

  1. Update to the latest version of Adobe Reader (XI or later) - if you update to the latest version of Adobe Reader, be sure to restart your computer when instructed during the update process.
  2. Update your browser to the latest version.
  3. Try another browser – Chrome, Firefox, Internet Explorer, or Safari.
  4. If you are on a MAC, use Adobe Reader instead of Preview.
  5. Use the disk save icon in the Adobe file to save the file to disk.
  6. Print the file if you are unable to save your entries before closing the file.

Do you want to disable the built-in PDF viewer in Firefox?

If you'd rather not use the built-in PDF Viewer, you can use another PDF viewer like Adobe Reader, Nitro PDF Reader or Sumatra PDF:

  1. At the top of the Firefox window, click on the Firefox button and then select Options.
  2. Select the Applications panel.
  3. Find Portable Document Format (PDF) in the list and click on it to select it.
  4. Click on the drop-down arrow in the Action column for the above entry and select the PDF viewer you wish to use. If you are unsure, select Adobe Reader.