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For Faculty and Staff: Recognizing a student in distress and making a referral
RECOGNIZING A STUDENT IN DISTRESS
SIGNS THAT A STUDENT MAY NEED ASSISTANCE:
HOW TO MAKE A REFERRAL TO COUNSELING SERVICES:
- Uncharacteristic decline in academic, work, or athletic performance
- Uncharacteristic absences from class or other commitments
- Multiple requests for exceptions / special consideration
- Behavior that disrupts the overall learning environment
- Avoidance of faculty, staff, coaches or other students
- Repeatedly confiding in you with personal problems
- Difficulty speaking or articulating thoughts
- Noticeable change in personal hygiene
- Uncharacteristic irritability
- Excessive Procrastination
- Dramatic weight changes
- Difficulty staying awake
- Intense emotional states
- Concerns about substance use/abuse
- Office of Student Development in Wellesley Hills (Room 130) and Framingham (Room 100).
- Telephone: 781-239-3142
- Our team:
- Jon Edwards, MA, LMHC – Director of Counseling
- Ann Whelan, MA, LMHC – Supervisor/Counselor
- Non-urgent meetings are by appointment.
- Provide the student with information about Counseling Services and encourage the student to call or drop in for an appointment.
- Offer to escort the student to the Office of Student Development on your campus.
- If a student is reluctant, or you are increasingly concerned:
- You can offer them information about Counseling Services.
- Call us for a consultation and suggestions.
If you are concerned about a student’s immediate safety:
- Call Public Safety at any time (x2222).
- Contact Counseling Services during office hours.
- Call 911
- A student may tell you something in “confidence” that you are hesitant to report. Confidentiality does not apply when personal safety issues arise. This is especially true if a student mentions or hints at suicide.
- Ask the student: “Are you talking with anyone about this?” Say you can recommend someone who can help if he/she is not.
- Let the student know you will support him/her in getting help.