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For Faculty and Staff: Recognizing a student in distress and making a referral

RECOGNIZING A STUDENT IN DISTRESS
2013-2014


SIGNS THAT A STUDENT MAY NEED ASSISTANCE:
  • Uncharacteristic decline in academic, work, or athletic performance
  • Uncharacteristic absences from class or other commitments
  • Multiple requests for exceptions / special consideration
  • Behavior that disrupts the overall learning environment
  • Avoidance of faculty, staff, coaches and other students
  • Repeatedly confiding in you with personal problems
  • Difficulty speaking or articulating thoughts
  • Noticeable change in personal hygiene
  • Uncharacteristic irritability
  • Excessive Procrastination
  • Dramatic weight changes
  • Difficulty staying awake
  • Intense emotional states
  • Concerns about substance use/abuse

HOW TO MAKE A REFERRAL TO COUNSELING SERVICES:
  • Counselors are available at the Office of Student Development in Wellesley Hills and Framingham.
  • Our team:
    • Jon Edwards, MA, LMHC – Director of Counseling (x3142)
    • Ann Whelan, MA, LMHC – Personal Counselor/Clinical Supervisor (x3142)
    • Brian Jones, MA – Psychological Counselor (x4102)
    • Alison Mamatey – Personal Counselor/Intern (x3142)
    • Sandra Kim – Personal Counselor/Intern (x3142)
  • We generally meet with students by appointment:
    • Provide the student with information about Counseling Services and encourage the student to call or drop in for an appointment.
    • Offer to escort the student to the Office of Student Development on your campus.
  • Some students may be hesitant to accept help.
    • You can offer them information about Counseling Services.
    • Call us for a consultation and suggestions.

CRISIS SITUATIONS:
If you are concerned about a student’s immediate safety:

  • Call Public Safety at any time (x2222). They are trained to respond to psychological crisis.
  • Contact Counseling Services during office hours.
  • Call 911

IMPORTANT TIPS:
  • A student may tell you something in “confidence” that you are hesitant to report. Confidentiality does not apply when personal safety issues arise. Please consult with a counselor if you have any concerns about a student.
  • Ask the student: “Are you talking with anyone about this?” Say you can recommend someone who can help if he/she is not.
  • Let the student know you will support him/her in getting help.

WEBSITE: http://www.massbay.edu/Current-Students/Counseling-Services.aspx