Frequently Asked Questions

The Student Accounts Office collects all student tuition and fee charges and is also responsible for disbursement of funds owed to students.

Questions regarding invoice dates, account status, third party payments, or problems in satisfying your college financial obligation, should be directed to the Student Accounts Office at (781) 239-2540.

Tuition and fees are subject to change without notice. It is ultimately the student’s responsibility to satisfy his/her financial obligations.

Office Hours
Our Wellesley Hills and Framingham offices are open Monday-Thursday, 8 a.m. to 7 p.m. and Friday, 8 a.m. to 4 p.m. For your convenience, there are drop boxes located at both campuses.

Billing due dates for the academic year are as follows:
• Fall semester due August 1 and for the Spring semester due December 19.
 –  Payment must be made at the time of registration if registering after the billing due dates.
• Winter and Summer sessions are due at the time of registration.

Tuition Payment Plan

Tuition

Course/Lab Fees

College Fees

Explanation of Tuition and Fees

Financial Aid
If you are in need of financial assistance to help defray the cost of attending MassBay, it is important that you start the application process immediately. Application forms may be obtained in the Financial Aid Office on the Wellesley Hills campus and at the front service desk on the Framingham campus. There is approximately a two month period between filing the initial application and the issuance of an award letter. A student is not considered to be eligible for financial aid until he/she has received an award letter, therefore, please be aware of all due dates and plan accordingly. Failure to complete the financial aid process early will result in a student paying for all tuition and fee charges from his/her own resources while waiting for reimbursement.

Third Party Payments
Third party payments, for example Massachusetts Rehabilitation Commission, corporate sponsorships, high school scholarships, etc. and are not considered financial aid. It is the student’s responsibility to ensure that all documentation from external agencies are submitted in a timely manner. Qualifications mandating a letter grade prior to the third party making payment are not an acceptable delay for payment.  Any refund generated from a Third Party payment will be issued to the student according to the Withdrawal and refund policies of the College.

Direct payments are accepted by any combination of the following:
By phone: 781-239-2540; fax: 781-239-2525, VISA, Discover, or MasterCard payment accepted. In-person and/or by mail, Student Accounts in Wellesley Hills or Framingham, accepted forms of payment include credit card, check and money order. To make on-line payments via VISA or MasterCard a student must have a user ID and password given by the College.

1098-T Tax Information
To print a copy of your 1098-T tax form go to: www.ecsi.net/taxinfo.html
General tax information can be found at www.irs.gov
If there is an error on your 1098-T, or your 1098-T is not included at www.ecsi.net/taxinfo.html please contact the Student Accounts Office by phone at 781-239-2530 or via e-mail at studentaccounts@massbay.edu 

Payment or charge information on your student account can be found by using MassBay on-line self services.

Insurance Waivers
All health insurance waivers are now processed ONLINE at University Health Plan!  The online waiver is the preferred method to waive coverage.  All online waivers must be completed at registration time, by the due date of the bill or prior to add/drop period ending (January 25, 2008), otherwise the charge will remain on your bill and payment will be required.  All hard copy forms must be turned in to the Student Accounts Office by the same deadline. 

To process your waiver online, click on the following link and follow the directions:
www.universityhealthplans.com

For a copy of the form, click on the link below:
Health Insurance Waiver / MassPIRG Waiver / FA Title IV Authorization Form