The Registrar’s Office maintains student academic records and ensures that student rights are protected under the Family Education Rights and Privacy Act (FERPA). The Registrar’s Office provides many services including registration, schedule adjustment, withdrawals, processing grades, transcript requests, program changes, graduation, verification requests. The course schedule booklet is produced through this office as well as the final exam schedule and the academic calendar.

The Registrar’s Office hours for all campuses:
8:00 AM – 7:00 PM Monday to Thursday
8:00 AM – 5:00 PM Fridays

Registration Office Staff Members
Sheron Daley, Transcript Officer, Wellesley Hills Campus
Elizabeth Locke, Transfer Credit, Wellesley Hills Campus
Reginald Pierre-Charles, Enrollment Specialist, Wellesley Hills Campus
Lynne Williams, Enrollment Specialist, Framingham Campus
Joan Putney, Enrollment Specialist, Framingham Campus
Hager-Mae Godwin, Enrollment Specialist, Framingham Campus
James Cleary, Office Supervisor, Wellesley Hills Campus
Janis Fonseca, Associate Registrar, Framingham Campus
Michael Rice, Registrar, Wellesley Hills

Auditing a Course
Students who wish to audit a course must obtain permission from the Registrar’s Office. Students planning to audit a course are required to pay full tuition and fees, and the request must be made at the time of registration.

Drop/Add/ Course-Withdraw Form
Students who need to adjust their schedules due to a change in program or other reason may do so during registration and the add/drop period.. The drop/add form is also used to withdraw from a course during a semester until the date listed on the college calendar.

Grades
Grades are no longer mailed to each student. Semester grades are accessed from the Student Center in PeopleSoft.

Official College Withdrawal
A student may withdraw from the college only during the semester in which she/he is registered, and by the date specified for each semester. College withdrawals are not processed retroactively and students who withdraw from the college are not entitled to a refund after the date specified in the college calendar. To withdraw from the college, a student must complete and submit the appropriate college withdrawal form available in the Student Development Office  (form link). Failure to return a withdrawal form may result in a student failing all courses and being placed on academic probation.

Verification of Student Status
The verification form is used to verify a student’s enrollment. This form requires 24-hours processing time. It will not be processed until the student’s financial obligations to MassBay have been met.

Change of Personal Information
This form is used when a student needs to change their name, address, or Social Security Number. Identificaton and written proof is required for all changes.

Graduation Application 
During fall and spring semester, students who are nearing program completion and have at least 48 earned credits for a degree should file a Graduation Application. After the request is reviewed, each student will receive official notification regarding completion of associate or certificate requirements. The deadlines are Nov. 1 for the December graduation and April 4 for the May graduation. Applications are accepted after the deadlines but students filing late applications may not be able to participate in Commencement exercises. 

Transcript Requests 
Students may obtain a copy of their unofficial transcript (a list of completed courses with grades, and if applicable, a list of courses in progress) online through the PeopleSoft Student Center.

Requests for Official transcripts are accepted via mailed in, faxed, in person, on-line, and e-mailed requests. The e-mail address to request is transcripts@massbay.edu. This is a free service to all students and Alumni. Requests for in person immediate transcripts requires a $10 charge per copy and may only be paid by check or cash.

Change of Program/Plan 
A student is required to fill out this form when they decide to make a change in their career path. The form is required to be signed by an advisor. If the student wishes to enter a restricted Health program, the student must contact the Admissions Office to initiate a change.

Directory Information
Directory Information is the only personal and academic information given out without permission from the student. Directory Information is the following: Name, Address, Awards, including Dean’s List, Full/Part-time status, Major/Program of Study, Semesters of Attendance, and Degree/Certificate attained.

Confidentiality of Student Records
The Family Education Rights and Protection Act of 1974 (FERPA), affords students certain rights with respect to their educational records Students. The attached form (form link coming soon; contact the Registrar's Office) is required if a student wishes not to have any of the Directory Information released.

Repeating a Course
Students may repeat.. The grade earned in the final attempt automatically becomes the official grade for purposes of calculating grade point average and for determining eligibility for graduation. The grades for each attempt, however, are recorded on the student’s transcript.

Course Schedules
A new course schedule is developed and distributed three times each year at the College - for the fall, spring and summer semesters. These publications list the academic calendar, tuition costs and a schedule of courses, days and times available for the specific semester. Please note that while every effort has been made to ensure accuracy, the College reserves the right to make changes at any time with respect to course offerings, instructors, course locations and times, services provided, cost of attendance or any other subject addressed in the course schedules.