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Getting Started with your Online Course at MassBay
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Where is my online course “held”?
All MassBay online courses are offered through any Internet connection on our Blackboard program. You can log onto MassBay’s Blackboard program by:
- Click on the Blackboard link on the bottom of the website.
- Type your MassBay username and press the Tab key
- Type your MassBay Blackboard password and press the Enter key
- Click on your online course found on the right side of the MassBay Blackboard Welcome screen
What is my MassBay username and password?
Passwords for Blackboard, Bay Navigator (formerly PeopleSoft), MassBay student Gmail, and access to campus computers have been changed for all students (both new and returning). You can get your MassBay username and your new password to all four computer accounts by clicking on http://mbccweb.massbay.edu/info/, entering in the appropriate information, and clicking on the Search button.
How do I change my MassBay Blackboard password?
For instructions to change your MassBay Blackboard password (and passwords for your other MassBay computer accounts), click on Self Service Password Management
What if I have any problems? Where can I get help?
If you have a problem with the contents of your course, please contact your instructor. If you have a problem logging on to MassBay’s Blackboard program, or any other computer-related problem, you can get help by clicking on the Help Desk icon (bottom of the website). Or you can come onto the MassBay campus (Room 242 on the Wellesley campus or in the front of the Framingham campus library) and ask one of the Computer Lab staff for help.